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Reducing Customer Returns for E-Commerce Stores

If you own or manage an e-commerce store, you’ll going to have customers who wish to return their purchased product. No matter how hard you try to prevent it, some customers simply won’t be satisfied with their order, at which point they’ll contact you asking for a refund. A coupleRead More

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Should I Offer Free Shipping on My E-Commerce Website?

From Zappos and eBags to Target and Wal-Mart, thousands of online retailers offer free shipping. The allure of having a product shipped directly to your doorstep at no additional charge is often enough to entice consumers to make a purchase. But from a retailer’s standpoint, you have to weigh theRead More