Loyalty program

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Value of New vs Returning Customers

Regardless of the business, customers can generally be broken down into one of two different categories: new or returning customers. While there’s nothing wrong with trying to attract new customers to your establishment, you shouldn’t neglect those who have already made a purchase. In this post, we’re going to takeRead More

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5 Ways to Build Customer Loyalty

How loyal are your customers and clients? Unfortunately, this is a metric that many small business owners overlook, focusing strictly on those initial sales instead. But if you’re able to build loyal customers, you’ll have an easier time upselling and re-selling to the same individuals. Publish Online Reviews One effectiveRead More