customer retention

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Value of New vs Returning Customers

Regardless of the business, customers can generally be broken down into one of two different categories: new or returning customers. While there’s nothing wrong with trying to attract new customers to your establishment, you shouldn’t neglect those who have already made a purchase. In this post, we’re going to takeRead More

October 23, 2015 , , , , , , , , Advertising and Marketing, Customer Relationship Management, Marketing 3 Comments »